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The Restoration Process

The Restoration Process

How Our Experts Get Your Property Back to Normal

Our restoration process consists of several steps, each of which is crucial to restoring your property to its pre-loss condition.

Step 1: Emergency Contact

The first step in our restoration process is to contact us. We offer 24/7 emergency services, so you can reach us anytime, day or night. When you call us, we will ask you a series of questions to determine the type and extent of the damage. This will help us determine the equipment and resources we will need to restore your property. Call us now at 828-222-3100.

Step 2: Inspection and Damage Assessment

Once we arrive at your property, our team will conduct a thorough inspection and damage assessment. We will identify the source of the damage and assess the extent of the damage. This will help us determine the best course of action for restoring your property.

Step 3: Water Removal/Water Damage Cleanup

If your property has suffered water damage, we will begin the water removal and cleanup process. We use specialized equipment to remove standing water and dry out your property. We also use antimicrobial treatments to prevent mold growth.

Step 4: Fire and Smoke Damage Cleanup

If your property has suffered fire or smoke damage, we will begin the cleanup process. This includes removing debris and cleaning up soot and smoke residue. We use specialized equipment and techniques to ensure that all traces of smoke and soot are removed.

Step 5: Mold Remediation

If mold is present in your property, we will begin the mold remediation process. We use specialized equipment and techniques to remove mold and prevent its spread. We also use antimicrobial treatments to prevent mold growth.

Step 6: Reconstruction

Once the cleanup and remediation process is complete, we will begin the reconstruction process. This may include repairing or replacing damaged walls, floors, and ceilings. We will work with you to ensure that your property is restored to its pre-loss condition. Buchanan Restoration is a sister company to Buchanan Construction, Asheville’s premier builder. Working with us, you can ensure your home is not only restored to its previous condition, but the reconstruction process is carried out with same excellence Buchanan Construction clients can expect.

Step 7: Follow-Up

After the restoration process is complete, we will follow up with you to ensure that you are satisfied with the results. We will also provide you with tips on how to prevent future damage to your property.

 

FAQs

Q: How long does the restoration process take?

A: The length of the restoration process depends on the extent of the damage. However, we work as efficiently as possible to restore your property as quickly as possible.

Q: Do I need to vacate my property during the restoration process?

A: It depends on the extent of the damage. If the damage is severe, you may need to vacate your property temporarily. However, if the damage is minor, you may be able to stay in your property during the restoration process.

Q: Will my insurance cover the cost of restoration?

A: It depends on your insurance policy. We recommend contacting your insurance provider to determine your coverage.

Q: Can you work with my insurance company?

A: Yes, we can work with your insurance company to ensure that the restoration process is covered by your policy.